A Japanese bank in the city has been using bartlett mitchell as contract caterers for its staff restaurant, with daily Japanese offer, and prestigious hospitality service since 2002. They have remained with bartlett mitchell after two successful retenders in '05 and '08 for our quality service, team building skills, honest accounting and flexibility. 

• 5 traditional private dining rooms in hospitality suite with dedicated butler and executive chef
• Staff restaurant traditional and limited in size
• 6020 on site
• • 100% of team transferred (TUPE) with no concerns or stress
    

  Achievements Traditional service that required updating and modernisation within environment of resistance to change Hospitality area standards increased to first class level from a 3-star perception bartlett mitchell’s buying power and innovation has allowed capital investment to be best utilised to update all areas and replace heavy equipment Hospitality service marketed to ensure increased usage of facility after loss of confidence Marketing of hospitality has increased profile of catering and client service Financial data in simple format that client understands and as required to meet own objectives 15% decrease in costs on previous caterer Assisted client in achieving 20% reduction on own budget Management team on site able to meet client needs and achieve better financial results with freedom of purchasing. Better purchasing of clients own vending ingredients