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client references
Client at head office of a worldwide pharmaceutical company, Bracknell
"bm was a breath of fresh air, their approach opened our eyes to the art of the possible.

Sales have doubled, Hospitality business has returned in house and the attitude of the team completely changed"

Client at a Japanese investment bank, City of London
"The strength and vision of bartlett mitchell's management team means that I can focus on other areas of responsibility safe in the knowledge that the catering facility is run as I want, without any of the hassle"

UK purchasing manger, computer systems company, Brentford

"When we went out to tender for our catering service we were looking for not only the obvious competitive pricing, but above all we wanted a caterer that would work with us to understand that we didn’t just want a run of the mill canteen, we wanted an area that was a meeting place, somewhere that employees could go & eat, meet, greet or just sit and relax.
David James of bartlett mitchell understood completely what we were looking for & with his creative flair & ability to deliver at the right budget too, worked with us to create an eating area to be proud of.

On top of that we have found in the bartlett mitchell team caterers that are prepared to go that extra mile. They serve beautifully presented, fresh food day after day, but food with a difference, with an attention to detail that makes eating in the restaurant different, innovative & fun.

I would especially like to take this opportunity to thank not only Wendy, Ian, David & the rest of the team for all their assistance in the difficult time of refurbishment & start up, but particularly my on site manager Anthony & my area manager Georgie. They have adapted as the building has grown in numbers & changed with us as we have changed our minds (on several occasions!!). Most of all they have done all this & still stayed smiling.

Above all we were looking for a caterer that offered something different from the norm, that made our company & the employees that eat in the restaurant feel special as opposed to just another client & we now have exactly that."


Facility manager at a retail electronics company, Slough
"bartlett mitchell have a completely fresh approach, and as a niche company are able to be much more flexible and able to meet my own companies needs rather than follow the caterers rigid procedures. Things get done much more quickly and when we had a difficult issue to resolve, bartlett mitchell unerringly stuck to the goal and achieved it. The differences is also that we have had complete access and involvement of the directors throughout to make sure our tender promise was delivered."

Facility manager for an auction house, central London
"bartlett mitchell's attention to detail, proactive planning and decisive action resulted in an financial outcome that I am delighted with in comparison to my previous caterer. It confirmed my confidence that I made the right choice in this partnership. This is a cost sensitive operation where, through reduced pricing, the staff are subsidised, and good financial results in the summer means success and less stress throughout the remaining year"

Client at a music media company, Camden
"Our customers have very individual lifestyles and have the high street just outside the door, so competition is very real. bartlett mitchell have been able to increase sales a whopping 300% by assisting in a new look area, creating the right style for us and offering the perfect quality, fresh, offer to match all the customers needs"

Personnel director at a security research and manufacturing company, Watford
"bartlett mitchell’s arrival has heralded a complete change of heart by everyone here.

In what can only be described as an “out of date” and “impractical” site, they have transformed the catering experience by taking us out of a “canteen” atmosphere into a new “restaurant” experience.

The food is truly great, fresh and innovative, the team are happy and always pleased to serve. The entire atmosphere is one of freshness, cleanliness and tasty food offers.

We have a work force of some 200 – very few of whom used the “works canteen” prior to bartlett mitchell – now almost all 200 use the facility on a daily basis.

What more can I say? Only to add that what they promised in their tender documents they brought to life here, and within a very short timescale too."

Partner at one of the top architectural companies, Battersea
"As a client, I demand an exceptional level of service and quality. bartlett mitchell have been completely flexible and have always responded positively to our ever-changing requirements. They have been particularly diligent in providing excellent management information allowing us to control costs. The management team at bartlett mitchell treat problems as challenges to which the answers are always yes."
 

latest news items

David's on film

Our fabulous Creative Director, David James, has started a new hobby on YouTube. He's going to be adding a veritable feast of recipes on-line soon. 

Check them out here:

We think he's a budding Delia. Watch this space as the PearAcademy on-line training sessions are going to be growing!

 
WINNER Shine Awards 2010

 Wendy Bartlett, the illustrious Managing Director of bartlett mitchell has been awarded the "Travel, Tourism & Hospitality Entrepreneur of the Year" at The Shine Awards 2010. 

Read more...
 

latest press articles

Wendy Bartlett: a powerful person in Hospitality

It's official, Wendy is one of the Industry's movers and shakers in 2010 - so says The Caterer & Hotelkeeper's Top 100 Most Influential People in Hospitality.

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David's latest blog entry

Dinner for One

I discovered the other day that the sales of kitchen equipment designed for single-people, such as small saucepans, frying pans that can hold no more than one egg and single-cup teapots have soared by 140 per cent compared with a year ago, according to Debenhams.

Read more...