Our business management structure is based on honesty and integrity with a sense of fun - all of which keeps both our customers and clients coming back, again and again. Our business strategy, philosophies and standards are distributed to all new bartlett mitchell team members and clients for everyone to understand the bartlett mitchell way.

customers

• We listen, recognise what you want, agree what you need and deliver our promises
• We want to be your partner in catering, and to enjoy the experience
• We pioneer the newest ideas and deliver a new experience day-on-day
• We have a solution-focused pragmatic attitude
• We know we are only as good as our last satisfied customer

food

• We deliver what the customers want
• Served with pride
• Delivered by suppliers who treasure their service and ingredients as much as we do
• The best quality + the right price = the highest value

team

• We have a sense of pride and integrity in our company and in our service
• We attract, reward and retain the right team and invest in training
•  We encourage a sense of belonging as people really make the difference

support

• A network of trusted professionals delivering health and safety, human resources, food development and financial support
• The right information, in the right way, and at the right time

finance

• Integrity and full transparency of accounts through established industry-recognised IT systems
• Regular, informed reporting and invoicing which you can understand
• Optimising the value of your budget