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training & development policy

 

Training is an investment with rich returns and is fundamental to genuine customer service. Furthermore, bartlett mitchell believe it raises the commitment and confidence of the entire team.

Our meal service is not a dress rehearsal and our customers are not guinea pigs so everyone who works with us shall receive a full induction before they start work, not some five-minute wonder but planned and relevant: Hygiene, Health & Safety will be our first concern and Customer Service our central dynamic.

Each team will regularly meet with their team leaders to discuss how bartlett mitchell can help them do their work better. For our part we will find and provide the resources necessary to help achieve this.We firmly believe that if you give a man a fish he will eat for a day but if you teach a man to fish he will eat for a lifetime.

Training is empowerment. bartlett mitchell are fully committed to its delivery.

 

Ian Mitchell

Director

Wendy Bartlett

Director

 

winner of best employer award

bartlett mitchell are delighted to be the winner of the Best Hospitality and Leisure Employer Award for Excellence 2006 at Springboard’s annual awards dinner which was held in London.

Judges of the award paid tribute to bartlett mitchell’s ‘joined up’ approach to people, adding "They have innovative ideas you would normally expect to see in large organisations. They have demonstrated that they really can 'Walk the Walk'

our award winning training

Follow the below link for a short film featuring June Harvey - HR + Training executive singled out for particular praise.

View Film

Fish!

Fish

We use the Fish! training philosophy

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