bartlett mitchell shares a set of values that are common across the whole company. These values reflect the views of our team and were created with their valued input.
We promote and protect these values in pursuit of our company mission to build sustainable long-term relationships through delicious food and great service with an inspirational creative edge.
F – FUNDAMENTALLY FOOD
We love food. Every ingredient we use is the best we can afford. Seasons rule our kitchen. We cook as if we are cooking for ourselves. Our role as chefs is extracting flavour; seasoning is a true skill, so we taste, taste and taste again.
O – OBSESSIVE ABOUT OUR PEOPLE
Our success comes from our people. To attract and keep the right people, we recognise, reward and develop them. We’re friendly and approachable. Our teams feel special because they know we care about them.
O – OPEN AND HONEST
Being straightforward and doing what we say shows we have integrity, and an ethical, honest approach to business.
D – DEDICATED TO OUR CUSTOMERS
Being dedicated means delivering what we promise. Great customer care involves getting to know our customers so well that we can anticipate their needs and exceed their expectations.
I – INNOVATION IN ALL WE DO
For us, innovation means using our imagination. We challenge the norm and create new, original ideas that improve what we have.
E -ENTREPRENEURIAL TEAMS
As entrepreneurs, we use our initiative and time to take calculated risks to improve what we are doing. We make things happen. We value fresh ideas. We are adventurous but never reckless. Clients will judge our success on results.
S – SUPPORT YOU CAN TRUST
Trust is something we have to earn. We earn it by being personable, building close relationships with our clients, team members and customers. Our knowledge and experience mean we speak with intelligence and authority. We are thorough in our approach. As a result, our customers have confidence in us.